WHOLESALE POLICIES

Welcome to M+L WHOLESALE! We are very excited to have you!
Please take a few minutes to read through our Policies and Procedures

NEW! TEXT PROGRAM: 
Text WHOLESALE to 29071 to get alerts straight to your phone when we release new designs or when RTS extras are LIVE on the website! *No more than 4 texts will be sent per week and you have the option to subscribe via text at any time*.
HOW TO SHOP RTS:
To shop our products please visit our website www.mamaandlulu.com.Click WHOLESALE from the main page to view your wholesale dashboard. (This can only be viewed by approved retailers) From your wholesale dashboard you can see Ready To Ship (RTS), & other important announcements. You will automatically see wholesale pricing on items in your dashboard. We do accept website payments via credit card, PayPal, or Sezzle (on orders of $250 or more) *** If you use Sezzle on an order for less than $250 it will be refunded.

 

HOW TO SHOP NEW RELEASES 
New Releases will be dropped weekly on Tuesday evening & will ship within 2-3 weeks from close of design. To order please find the post under announcements & place your order for an invoice. Ex: Hot Mess Mama, Ht Black, 3/3/3/3/3, Kassy@email.com, Shop Mama + Lulu. 
New releases close on Friday’s at 12PM CST, some designs may be extended at admins discretion. Orders can not be guaranteed once a design is closed. Notification of new releases will be posted in the group, pinned to the announcement, and sent via email and text. We will strive to add new items often & would love to hear custom requests.

MINIMUMS:
New Releases have a minimum of 6 pieces per design. RTS will have a minimum of any 6 pieces total to check out.

RTS:
Once tees arrive back to us from the screen printer, we MAY have extras. These will be READY TO SHIP in 1-3 business days. Please do not run extras in your group and presell them as items that are RTS can be extremely limited and may not be available at the time you place your order. 
*** Please also note due to the limited qty of RTS items, that in rare cases we may have an item oversell. This is a system glitch when more than one person checks out in a very short window. We will not know your item is oversold until it’s pulled to ship. You will be notified of an oversell as quickly as possible via email and a refund will be processed immediately. The remainder of your order will ship as normal.

OUR TEES:
Our tees are PROFESSIONALLY SCREEN PRINTED. We are currently carrying Bella + Canvas Unisex Adult Tees in sizes S-3X. Our Children/Youth tees may vary, so please be sure to read the details of each listing.

Our items retail at 2X your purchase price. Please DO NOT sell our tees for less than $24 each to keep the quality of our brand.

If for some reason you cannot sell tees that you have purchased from us, you may sell them in this wholesale group for what you paid for them - with admin approval. We will only allow the resale of tees we no longer have available. *** Please keep in mind that you must be able to ship them ASAP and in brand new condition. M+L Wholesale will not be liable for any transactions amongst members.

RUNNING OUR SHIRTS IN YOUR GROUP:
You are more than welcome to use our photos for New Releases and pre-sell to your customers. Clean photos can be found on your Wholesale Dashboard. YOU MUST watermark our photos before use. However, we encourage you to take your own photos once the items arrive to reflect your brand. We do not allow our items in buy in groups. If you are found selling the items in a buy-in group, you will be removed.

TURN AROUND TIME:
Turn around times vary by item. New Releases will ship within 2-3 weeks of the design closing. RTS items will ship in 1-3 business days, this DOES NOT include weekends or holidays. All items are sent out USPS. You will receive an email with tracking when your order is shipped, please allow 24 hours for it to show as received by the post office. If you have questions about an order, please email Hello@MamaAndLulu.com instead of PMing an admin.

Business hours are 9am to 2pm CST Monday through Friday. 
We do not work weekends.